Global OTA Transformation
Re-engineered legacy systems into a high-performance booking engine with dynamic packaging and real-time inventory for a market leader.
Project Overview
This enterprise transformation project involved re-engineering legacy systems into a modern, high-performance booking engine capable of handling millions of transactions with real-time inventory management across multiple travel product categories.
The solution enabled dynamic packaging, allowing customers to combine flights, hotels, transport, insurance, and additional services into custom travel packages, resulting in a significant increase in average order value and customer satisfaction.
Real-Time Inventory Management
Flight Inventory
Real-time flight availability from multiple GDS systems (Amadeus, Sabre, Galileo) and LCC carriers. Instant seat availability, pricing, and booking confirmation.
Hotel Inventory
Live hotel availability from major aggregators (Booking.com, Expedia, Hotels Beds) with real-time room types, rates, and instant booking capabilities.
Transport
Real-time availability for airport transfers, car rentals, bus services, and train bookings with instant confirmation and e-ticket generation.
Travel Insurance
Integrated travel insurance options with real-time quotes, policy comparison, and instant policy issuance for comprehensive travel protection.
Tour Packages
Dynamic tour package creation with real-time availability for activities, excursions, and guided tours with instant booking and confirmation.
Umrah Packages
Specialized Umrah package booking with real-time availability for flights, hotels near holy sites, visa processing, and ground transportation.
Visa Services
Real-time visa application processing with document upload, status tracking, and instant visa approval notifications for multiple countries.
Cruise Bookings
Real-time cruise availability with cabin selection, dining preferences, and excursion booking with instant confirmation and e-ticket delivery.
Key Features & Benefits
Dynamic Packaging
Customers can combine multiple travel products into custom packages with real-time pricing and availability.
Real-Time Inventory Sync
All inventory is synchronized in real-time across all product categories, ensuring accurate availability and pricing.
High-Performance Architecture
Scalable system architecture capable of handling millions of transactions with sub-second response times.
Multi-GDS Integration
Seamless integration with Amadeus, Sabre, and Galileo GDS systems for comprehensive flight inventory.