Agency Management Ecosystem
Empowered a network of 500+ sub-agents with automated wallet management and instant ticketing capabilities.
Project Overview
This comprehensive B2B agent portal solution was designed to manage a large network of 500+ sub-agents, providing them with the tools and infrastructure needed to operate independently while maintaining centralized control and oversight.
The system eliminates manual processes through automation, ensuring zero manual errors and enabling instant ticketing capabilities that dramatically improve operational efficiency and customer satisfaction.
500+ Sub-Agent Network Management
Centralized Agent Management
A unified dashboard for managing all 500+ sub-agents from a single interface. Features include agent registration, approval workflows, performance monitoring, commission management, and comprehensive reporting.
- • Automated agent onboarding and verification process
- • Real-time agent activity monitoring and analytics
- • Hierarchical agent structure with parent-child relationships
- • Role-based access control and permissions management
Performance Analytics & Reporting
Comprehensive analytics dashboard providing insights into agent performance, booking trends, revenue generation, and commission calculations across the entire network.
- • Real-time booking statistics and revenue reports
- • Agent performance rankings and leaderboards
- • Customizable reports and data export capabilities
Automated Wallet Management
Multi-Currency Wallets
Each sub-agent has their own wallet supporting multiple currencies with automatic conversion rates and real-time balance updates.
Automated Transactions
All financial transactions are automated including deposits, withdrawals, refunds, and commission payouts with instant processing.
Transaction History
Complete audit trail of all wallet transactions with detailed records, filters, and export capabilities for accounting and reconciliation.
Credit Limits & Controls
Configurable credit limits per agent with automated alerts and controls to manage risk and ensure financial stability.
Instant Ticketing Capabilities
Real-Time Ticket Issuance
Sub-agents can issue tickets instantly after booking confirmation, with automatic e-ticket generation and delivery to customers via email and SMS.
- • Instant ticket generation upon payment confirmation
- • Automated e-ticket delivery via multiple channels
- • Support for multiple ticket formats (PDF, HTML, SMS)
- • Bulk ticketing capabilities for group bookings
Zero Manual Errors
Complete automation eliminates human errors in ticketing, ensuring 100% accuracy in ticket issuance, pricing, and customer information.
- • Automated validation of booking data before ticketing
- • Real-time price verification and confirmation
- • Automatic error detection and prevention
- • Comprehensive audit logs for all transactions
Additional Key Features
Commission Management
Automated commission calculation and distribution based on customizable rules and agent hierarchies.
Booking Management
Comprehensive booking management system with search, filter, modify, and cancel capabilities.
Customer Management
Integrated CRM for managing customer profiles, booking history, and communication preferences.
Mobile Access
Fully responsive design with mobile app capabilities for agents to manage bookings on-the-go.